Your coaching. Clear terms.

Membership and payment

These membership provisions apply when you purchase the recurring membership described at checkout. Membership costs £197 initially. It starts when your initial payment succeeds. Your first £97 renewal is one calendar month later, then £97 monthly until you cancel. Stripe processes payments. Checkout will show the total payable, billing schedule and included services before you agree to pay. Existing members will not automatically receive a second membership when booking a review.

The advertised membership prices are the total consumer prices, including any applicable taxes. Your purchased coaching services are described at checkout. Send It replies are discretionary bonus support: they do not guarantee a response deadline, booked session or monthly review. Any separately booked review will state its duration and scheduling conditions before payment.

Ending your membership

You can stop renewal by contacting us using the details above. We will confirm cancellation and your paid-through date. Your membership continues until that date, without another renewal charge. Cancellation of renewal does not remove any statutory cancellation or refund rights.

When your paid membership ends, access to the coaching library ends. Your personal recordings, published plans, review notes and Send It history remain available to view and download for a further 30 days. Download the items you want to keep during that period. After 30 days your personal archive locks; expiry does not automatically delete it. Retention and privacy rights are explained in our privacy policy.

If a payment fails, we will provide a way to update payment details and apply our retry process before confirming the end of paid access. A first declined payment does not itself immediately start the archive countdown.

Your cancellation and consumer rights

For an online membership purchase, you have a 14-day cooling-off period starting the day after the contract is made. Tell us clearly that you wish to cancel by email, telephone or post; no particular form is required. You may also use the cancellation form below.

If you expressly ask us to start coaching services during that period and later cancel, a lawful proportionate charge may apply for services already supplied. We will explain this and obtain your express request before starting early. Any refund due for a cooling-off cancellation will be made within 14 days of your notice, using your original payment method unless you agree otherwise. Nothing in these terms limits your statutory rights.

Private coaching and content

Keep your account access private. Coaching materials are for your personal use; do not redistribute the library or other members' content. You retain your rights in the material you submit. We use it to provide your coaching and account services as described in our privacy policy. Recorded sessions require the participant's recording consent. Golf outcomes vary; coaching does not promise a particular score or handicap.

Privacy and complaints

Our privacy policy is at https://frgd.app/privacy.html. For a complaint, contact Christian using the public support details above and describe the issue and your account email. This does not affect your legal remedies.

Cancellation form

To: Keri Rousey, FRGD Golf, Wayside, West Kitty, St Agnes, Cornwall TR5 0SU, United Kingdom; or christian@frgd.golf.

I give notice that I cancel my contract for the following service:

Service / order reference:

Date ordered:

Customer name:

Customer address:

Date:

Signature (only if submitted on paper):